Abcd2 Privacy Policy — Your Data, Our Responsibility
We are fully transparent about how your personal data is collected, stored, and used on the abcd2 platform. This policy applies to users in Bangladesh, and your privacy is our top priority.
Last Updated: January 2026
1. What Information We Collect
Account Information
When registering on abcd2, we collect your name, email address, date of birth, mobile number, and password. Your National ID or passport details may be requested for identity verification, as required under Bangladesh regulatory guidelines. You can add or update any optional information at any time from your profile. This data is used solely for account management and service delivery. Personal data is never sold to third parties.
Device & Browser Information
When you use the abcd2 platform, information such as your device type, operating system, browser name and version, and IP address is collected automatically. Technical details like screen resolution, language settings, and time zone are also gathered to help improve platform performance. This data is primarily used for security monitoring, fraud prevention, and optimizing the user experience. When accessing from a mobile device, your network operator information may occasionally be collected as well. This type of data collection is fully automated and conducted in line with industry standards.
Local Payment & BDT Transaction Data
When you make a deposit or withdrawal, we record your payment method (bKash, Nagad, Rocket, or bank transfer), the transaction amount (in BDT), and the date and time of the transaction. Full card numbers or bank PINs are never stored on our servers — this sensitive information is handled in tokenized form through the payment gateway. Transaction history is retained for a specified period to meet financial regulatory requirements. If you notice any discrepancy in your payment information, please Help Center Get in Touch
Cookies & Usage Data
The abcd2 platform uses cookies and similar tracking technologies to maintain your login session, remember your language preferences, and deliver a personalized experience based on your past activity. We collect usage data such as which pages you visited, how long you stayed, and which buttons you clicked. This data helps us analyze platform performance and improve our services. You can disable cookies through your browser settings, though some features may become limited as a result.
2. How We Use Your Information
Abcd2 uses the data we collect for the specific purposes listed below — and nothing beyond that. Each purpose is clearly defined with your interests in mind.
Account Management
Your information is used for registration verification, login security, and profile updates — ensuring that only you can access your account.
Payment Processing
Financial data is used to process deposits and withdrawals and to verify transaction accuracy. All BDT transactions are conducted through secure channels.
Fraud Prevention
Device and IP data is analyzed to detect suspicious activity and prevent the creation of multiple accounts, ensuring a fair environment for all users.
Contact & Support
Your email address and phone number are used to send important account notifications, promotional offers, and customer support responses. You can opt out of notifications at any time.
Service Improvement
Anonymized usage data is analyzed to understand which parts of the platform are most used. This analysis helps improve the user experience and overall performance.
Legal Obligations
Relevant data is used to meet Bangladesh regulatory authority requirements and to resolve legal disputes. It is never disclosed beyond what is legally required.
3. Cookies & Tracking Technologies
The abcd2 platform uses three types of cookies: essential cookies (without which the site cannot function), functional cookies (which remember your preferences), and analytics cookies (which help us understand usage patterns). Each cookie has a defined lifespan — session cookies are deleted when you close your browser, while persistent cookies expire automatically after a set period. Data collected for analytics purposes is anonymized and cannot be used to identify you personally.
You can manage, restrict, or delete cookies at any time through your browser settings. However, disabling essential cookies may cause core features like login, payments, or gameplay to stop working correctly. In addition to cookies, we use local storage and session storage technologies to save preferences such as language settings and session data on your device. These technologies are supported by all modern browsers and are used in line with industry standards. To learn more about cookies, visit our FAQ page.
4. Data Retention, Security & Third Parties
Data Retention Period
While your account is active, your personal information is stored on our secure servers. After account closure, transaction history and identity verification records are retained for a specified period in accordance with Bangladesh's financial regulations. Once that mandatory retention period ends, your data is securely deleted. Anonymized analytics data may be kept for longer periods, but it cannot be used to identify you in any way.
Data Security Measures
Abcd2 protects your data using industry-leading encryption technology. All sensitive information stored on our servers is encrypted, and SSL/TLS connections are used during transmission. Two-factor authentication and unusual login detection are in place to prevent unauthorized account access. Our security team conducts regular system audits and addresses any potential vulnerabilities promptly. That said, no system on the internet is 100% foolproof — so we strongly advise never sharing your password and always using a secure connection.
Sharing Data with Third Parties
Abcd2 never sells or rents your personal data. However, limited data may be shared with trusted partners to deliver specific services — such as payment processors (bKash, Nagad, Rocket), identity verification services, and cloud hosting providers. All such partners operate under strict confidentiality agreements and receive only the minimum data necessary. We may be required to share data with authorities under legal obligation or court order, and where possible, we will notify you in such cases. No personal data is shared with third parties for advertising or marketing purposes.
5. User Rights & Controls
Every user on abcd2 has the right to full control over their personal data. We believe transparency and user empowerment are the foundation of a healthy digital environment. Your key rights are outlined in detail below.
Right to Access Your Data
Upon request, we are obligated to provide you with a copy of all personal data we hold about you. To make this request, contact our Help Center — and the data will be delivered within 30 days of identity verification.
Right to Rectification
You have the right to correct any inaccurate or outdated information in your profile. Some details can be updated directly through your account settings, while changes to identity-related information will require a verification process.
Right to Delete Your Data
After closing your account, you may request deletion of any personal data that falls outside our legal retention obligations. However, certain data may need to be retained for a defined period if there are ongoing disputes or regulatory requirements.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended — for example, if you dispute the accuracy of your data or believe the processing is unlawful.
Right to Opt Out of Marketing Communications
If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe via the link at the bottom of any message or turn off notifications through your account settings. Please note that important account security messages will continue to be sent regardless.
To exercise any of the rights listed above, please Help Center contact us. We typically respond to requests within 7 business days. All requests are processed only after identity verification is confirmed, which ensures the security of your data.
6. Policy Changes & How to Contact Us
Policy Update Process
Abcd2 may update this Privacy Policy from time to time — to stay aligned with new regulations, reflect changes to our services, or incorporate user feedback. For any significant changes, a notification will be sent to your registered email or displayed on the platform. You will be informed at least 14 days before changes take effect, giving you time to make an informed decision. The date of the latest update will always be shown at the top of this page. Continued use of the platform after a policy change constitutes your acceptance of the updated policy.
Contact Our Data Protection Officer
If you have any questions, concerns, or complaints about our Privacy Policy, our dedicated support team is ready to help. Keeping your data safe is our responsibility, and we take every concern seriously. For general inquiries, visit the FAQ Visit the page — you'll find answers to common privacy-related questions there. For more detailed assistance, you can also reach us directly on the Help Center Reach out and our team will respond within 48 hours. Contact email: support@abcd2.biz
This Privacy Policy applies solely to the abcd2 platform. Third-party websites and payment gateways operate under their own privacy policies, which are beyond our control. By using our platform, you are considered to have agreed to all terms set out in this policy.
Still have questions?
Our support team is always available for any questions about our Privacy Policy or how your data is protected. Welcome to abcd2 — a safe and transparent platform.